Privacy Policy

Effective Date: 01 August 2025

Last Updated: 01 August 2025

Agridelta SA (“we”, “us”, “our”) is committed to protecting the privacy, confidentiality, and security of the personal information we process. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1. Purpose of this Policy

This Policy explains:

What personal information we collect.

How and why we process it.

The rights you have in terms of POPIA.

How you can contact us for more information.

2. Definitions

Personal Information: Information relating to an identifiable, living person and, where applicable, an identifiable juristic person, as defined by POPIA.

Data Subject: The person to whom the personal information relates.

Processing: Any operation concerning personal information, whether automated or not, including collection, storage, use, dissemination, and destruction.

3. Information We Collect

We may collect the following categories of personal information:

Identity details (name, ID number, registration number for companies).

Contact details (address, email, phone number).

Financial details (banking information, payment records).

Business information (contracts, orders, correspondence).

Technical information (IP address, device identifiers, usage data when using our website or digital services).

4. How We Collect Personal Information

We collect personal information:

Directly from you (via forms, contracts, emails, phone calls, meetings).

Indirectly (from public databases, third-party service providers, regulators, or business partners).

Through our website, social media, and other communication channels.

5. Purpose of Processing

We process your personal information for purposes including:

Providing products and services.

Managing our business relationship.

Complying with legal and contractual obligations.

Processing payments and invoices.

Communicating with you.

Improving our services and website.

Preventing fraud and ensuring security.

6. Lawful Basis for Processing

We process personal information when:

You have consented to such processing.

It is necessary to perform a contract with you.

We are required by law.

It is in our legitimate interests and does not infringe your privacy rights.

7. Sharing of Personal Information

We may share your personal information with:

Service providers and business partners who assist in delivering our services.

Regulatory bodies, law enforcement, or other authorities when required by law.

Third parties as part of a merger, acquisition, or similar transaction.

We require all third parties to respect the confidentiality and security of your personal information and to process it in compliance with POPIA.

8. Cross-Border Transfers

If we transfer your personal information outside South Africa, we will ensure the recipient country has adequate data protection laws or that appropriate safeguards are in place, as required by POPIA.

9. Security Safeguards

We implement technical, administrative, and physical measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

11. Your Rights Under POPIA

You have the right to:

Access your personal information.

Request correction, deletion, or restriction of processing.

Object to processing based on legitimate interests.

Withdraw consent (where processing is based on consent).

Lodge a complaint with the Information Regulator.

Information Regulator South Africa

Website: https://www.justice.gov.za/inforeg/

Email: inforeg@justice.gov.za